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While the concept of Testimonials isn't new, Google Reviews are. And as a small business owner, few options are more helpful to your business than genuine customer reviews.

According to the 2017 "Local Consumer Review Survey" survey conducted by BrightLocal:

  • A whopping 97% of consumers read online reviews for local businesses in 2017
  • 85% of consumers trust online reviews as much as personal recommendations
  • 73% of consumers say a positive review makes them trust a local business more
  • 49% of consumers need at least a four-star rating before they choose to use a business

Click here to read the full survey results

Clearly, online reviews have now become REALLY important to local business!

Google Reviews are now a part of Google My Business and if you're a WebSolutionZ client, you already have a Google My Business listing for your business. Now it's time to take the next step and start making good use of Reviews.

google reviews

  1. First, you'll need to create a link that customers can click to leave a review of your business on Google. Click here for instructions on how to create your link.
  2. Second, add the link to your website - it never hurts to have the link easily accessible! (Our link is in the footer menu under Links).
  3. Then, it's time to ask your clients to provide a review! (WebSolutionZ link to leave a review is here - we'd be much appreciated!)

If you'd like to configure your website to display your Google Reviews, I'll write a new post with instructions on how to do that (or if you are a WebSolutionZ client, please get in touch and we can assist).

Make sure you respond to any reviews you receive! You'll need access to Google My Business - please contact us if you haven't got access to your My Business account.

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Nicky Veitch
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