Name: Call Before You Dig
Address: www.cbyd.com
Project: Website redevelopment and system integration
Status: Complete, January 2018
Call Before You Dig is a Connecticut-based service that helps contractors safely check for underground infrastructure before excavation. It operates under a global parent company with similar services in Australia and other countries.
Goal: The project aimed to deliver a modern, accessible website for the US-based division, improving usability and aligning with the parent company’s international digital strategy.
Requirements: The site needed to clearly communicate service processes, provide resources to contractors and the public, and integrate directly with an existing underground ticketing system. The project required cross-team collaboration between US-based marketing and Melbourne-based development resources.
Recommendation: WebSolutionZ worked as an embedded digital partner within the parent company’s Australian office. Over several weeks, we delivered a full website build with custom code integrations to support seamless interaction with third-party systems, all designed to fit within the visual identity and operational workflows of the US team.
Outcomes: The final website provided a robust and accessible front end for Connecticut users, supported by secure integration with internal ticketing infrastructure. The collaborative development model ensured the delivery met both local and international operational requirements.
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