How We Work

how we work

WebSolutionZ offers a simple, proven and accredited project management approach, originally based on the PRINCE2 framework, to successfully deliver your online project.

We follow a structured yet flexible process designed to guide clients step by step, whether you’re comfortable with tech or not.

  1. Initial Meeting
    We start with a short meeting (15–30 minutes) to ask key questions and understand your requirements.
  2. Project Brief + Estimate
    We’ll prepare a plain-English document summarising our discussion, outlining your goals and providing an initial cost estimate.
  3. Agreement and Planning
    If you’d like to proceed, we’ll issue a formal Client Agreement and an initial retainer invoice.
    We’ll refine the brief and clarify assumptions in a follow-up planning meeting.

Next Steps

  1. Scope of Work and Quotation
    A detailed Scope of Work (SOW) will be created – this defines the deliverables, timing and any inputs needed from you.
  2. Project Setup
    You’ll gain access to your Project Plan and shared folder with clear instructions for content delivery.
    A Tax Invoice will be issued at this stage.
  3. Development and Review
    We’ll register your domain, set up branding, email, and social media, and build your website in a private preview space.
  4. Launch
    Once approved, we’ll launch it.
  5. Optimisation and Training
    We optimise your site for visibility and performance, and provide training resources so you feel confident managing it.
  6. Finalisation and Review
    We issue the final Tax Invoice and conduct a Post Project Review to ensure everything aligns with expectations.

We understand that some clients prefer a more agile or iterative approach, and we’re always happy to accommodate. The key is transparent communication and shared understanding, whether your project is structured or dynamic.

After launch, we offer flat rate, hourly or per-job support options for any future updates or enhancements.

And if you’re unsure about any technical terms or the process itself, don’t worry – we prefer plain English explanations too!

For more on starting a website project, check out our FAQ articles:

Are you ready to start a website project?

How long does it take to get my new website?

For further information, please contact us.