Website maintenance depends on the type of website you have and the platform it runs on.
CMS websites (WordPress & Joomla)
If you have a CMS website, ongoing maintenance is essential to ensure security, performance and long-term functionality.
Website administration is performed via the backend with full administrator access.
Key maintenance tasks include:
- Software security updates – keeping the core CMS software secure
- Third-party software updates – updating plugins and extensions
- Website backups – protecting your data in case of issues
Regular updates help prevent security vulnerabilities, improve site performance and ensure compatibility with evolving technology.
Learn more: What is a CMS?
SaaS websites (Squarespace, Shopify & Wix)
If you have a SaaS platform website such as Shopify or Squarespace, maintenance is handled by the platform and included in your monthly fee.
This means:
- No manual software updates required
- Automatic security patches applied
- Built-in hosting and maintenance support
While SaaS platforms reduce the need for technical upkeep, it’s still important to regularly update website content and review performance.
Read more: What is a SaaS?
Choosing the right level of maintenance
The platform you choose has a direct impact on how much ongoing technical management your site needs. It’s worth factoring this in when deciding between a CMS and a SaaS platform – especially if you don’t have someone technical on hand to handle updates.
Compare platforms: What is the best website platform for your business?
Need help managing your website?
If you have a CMS website and want advice on keeping it maintained and secure, that’s something we can help with as part of a broader Cyber Security & Safety or Digital Setup engagement. We also advise on the best hosting packages from providers which can handle most of the technical upkeep automatically.

